HIPAA Protection,

Built Into Your Integrity Line Account

Protect Sensitive Information Without Compromising the Way You Work

When your business handles Protected Health Information (PHI), security isn't optional. Integrity Line HIPAA Protection adds enhanced security and compliance-focused safeguards to your Integrity Line account, helping you protect sensitive information while continuing to use the tools you rely on to communicate, manage contacts, automate follow-up, and grow your business. From encrypted data and multi-factor authentication to Business Associate Agreement support and audit logging, HIPAA Protection gives your account an additional layer of security designed for businesses that work with sensitive health information.

Secure your account. Protect your information. Work with confidence.

Built for Businesses That Handle Sensitive Information

Healthcare and other organizations handling PHI require more than a standard CRM environment.

HIPAA Protection is designed to provide additional safeguards for information that may contain sensitive patient or health-related data throughout your Integrity Line account.

Enhanced Data Encryption

Your account data is protected with encryption designed to safeguard information both at rest and during authorized access.

Database information is encrypted before being written to disk using AES-256 encryption, with encryption keys protected through secure key-management systems and access controls.

Multi-Factor Authentication

Add another layer of protection to account access with multi-factor authentication (MFA).

MFA helps ensure that access to sensitive information requires more than simply a username and password.

Audit Logging

HIPAA Protection includes audit logging capabilities that provide greater visibility into activity within the protected environment.

Protection Across Your Account

HIPAA-related safeguards extend across the types of information that can be stored within your Integrity Line account, including:

Contact records
Notes
Custom fields
SMS and MMS conversations
Voice recordings
Email messages and attachments
Forms and surveys
Calendars
Invoices
Other account information capable of containing PHI

One Upgrade. A More Secure Environment.

Your business shouldn't have to completely change the way it works just because the information you're handling requires greater protection.

With HIPAA Protection enabled, you can continue using your Integrity Line account while taking advantage of additional security and compliance-focused controls designed for sensitive information.

Your conversations.
Your contacts.
Your workflows.
Your data.

Protected with an environment designed to support your HIPAA-related requirements.

Getting Started Is Simple

STEP 01

Add HIPAA Protection

Select HIPAA Protection for your Integrity Line account and review the applicable terms, requirements, and pricing before completing your purchase.

HIPAA Protection is an optional upgrade and is not enabled by default.

STEP 02

Review Your BAA

Review your Business Associate Agreement and verify that your business and signer information is accurate.

Signer information can be updated before the agreement is finalized.

STEP 03

Sign Your Agreement

Complete the BAA electronically through your Integrity Line account.

Once signed, the completed agreement is available within the account's compliance area for viewing and download.

STEP 04

Enable HIPAA Protection

After the BAA has been signed, HIPAA protection must be enabled for your applicable Integrity Line sub-account.

Once enabled, the HIPAA setting cannot be turned off.

STEP 05

Start Working With Greater Confidence

Your account is now configured with the applicable HIPAA-related security controls, giving your business a stronger foundation for workflows involving sensitive information.

Ready for a More Secure Integrity Line?

If your business handles Protected Health Information, don't leave security to chance.

Add HIPAA Protection to your Integrity Line account and take the next step toward a more secure environment for your sensitive information.

Protect What Matters Most.

HIPAA Protection is an optional paid upgrade. Additional terms, requirements, and organizational compliance responsibilities may apply.

Important: HIPAA Compliance Is a Shared Responsibility

Adding HIPAA Protection to your Integrity Line account provides important technical and contractual safeguards, but it does not, by itself, make your organization fully HIPAA compliant. Your organization remains responsible for meeting its applicable HIPAA requirements, including policies and procedures, employee training, risk assessments, access controls, administrative safeguards, physical safeguards, and other applicable compliance obligations. Integrity Line provides technology designed to support HIPAA-related workflows. Your organization is responsible for how that technology is configured, used, and incorporated into your overall HIPAA compliance program.